Benchmarking by Student Satisfaction

(from ICEF Monitor) Rather than setting enrollment targets, the New Zealand education ministry will measure success in international student education by the students' satisfaction. The change comes with a new plan to maximize the social and cultural benefits of international education in addition to its economic value. “It’s a quality proposition, not a numbers game," said Education Minister Chris Hipkins explained. “Sometimes if you focus just on numbers and economic values, it tends to cloud everything else." The goals include some economic measures: 

• International student satisfaction rates of 92–95 percent by 2025 and 94–97 percent by 2030
• Economic value of the sector reaching NZD $6 billion (US$4 billion) by 2025
• Double the uptake of education pathways embarked on by international students in New Zealand By 2030
• More economic value from the sector from across all regions
• More domestic students studying abroad

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