Dec 23, 2021, 3:40 PM
(from McKinsey & Company) In the late days of 2021, organizations are struggling to address worker turnover, and many will continue to struggle because they don’t understand why their employees are leaving in the first place, according to experts at McKinsey & Company. Without investigating the cause of attrition, many well-intentioned quick fixes are likely to fall flat, like bumping up pay or offering “thank you” bonuses without making any effort to strengthen the relational ties people have with their colleagues and their employers. In these cases, employees sense a transaction rather than appreciation. If companies make a concerted effort to better understand why employees are leaving and take meaningful action to retain them, the Great Attrition could become the Great Attraction.
Relationships with bosses is the top factor in employees job satisfaction, according to research by McKinsey. 56% of Americans say their boss is "mildly or highly toxic." Research also shows that when people feel more powerful, they become more focused on themselves and less sensitive to the feelings of others. Supervisors can win over employees by being kind, being positive, being thankful and demonstrating attention to wellness.
More from McKinsey on Turning the Great Attrition into the Great Attraction and Better Bosses
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