Mar 4, 2018, 4:49 PM
(from SHRM) A survey of 350 HR leaders in the U.S. found that organizations are not effectively onboarding their new hires at 76 percent of respondents' workplaces. Slightly less than half (47 percent) said their onboarding program successfully retains new hires. Employers report that the absence of an onboarding process leads to lower productivity, higher employee turnover and lower employee engagement, said Chris Lennon, vice president of product management at BirdDogHR, a talent management software and services provider.
Jenna Filipkowski, head of research for HCI, recommended beginning the onboarding process immediately at offer acceptance. "This immediacy and consistency ensures clear messaging and supports a strong employer brand," she said. Longer onboarding programs are associated with stronger talent and business outcomes such as employee engagement, employer reputation, percentage of diverse hires, quality hires, and internal hires and promotions, according to HCI. "Part of doing onboarding well is ensuring it lasts long enough to see an employee beyond the initial week of learning how to use the photocopier," Lennon said. New employees need support "over a number of months to ensure they feel socially connected at work and to ensure their managers are adequately supporting them in the period of transition."
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