Tips for Fostering a Culture of Knowledge-Sharing

May 24, 2022, 1:12 PM

(From SHRM) When employees freely share knowledge and information with each other, experts agree that it builds competence and rapport, encourages collaboration and teamwork, and improves outcomes for the entire organization. To build trust between employees and encourage knowledge sharing, experts recommend the following:

  • Create a "knowledge transition process" that records implicit, tacit, and explicit knowledge. 
  • Encourage mentoring, job shadowing and cross-training.
  • Implement "reverse mentoring" programs, wherein a junior-level employee partners with a more senior-level employee to help fill in any gaps in the more experienced person's knowledge.